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    Retail Dialogues by Fiftytwo

    The pros and cons of 24/7 unattended and hybrid shops

    Unattended and hybrid shop concepts are gaining attention across the retail world. They offer new ways to serve customers and manage operations, but they also come with challenges. Some concepts succeed and set new standards, while others fail to meet expectations. What sets the winners apart?

    Join us for a webinar where we uncover how unattended and hybrid shops succeed and the lessons we can learn from those already using these models.

     

     

    Webinar time
    10:00 - 11:00
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    February 4, 2025
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    Online
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    What we’ll cover in this episode of Retail Dialogues:

    • How retail chains can identify the best concept for their business

    • Operational insights from store owners and customers

    • What trends and ideas are shaping these models

    • How customers respond to surveillance in unattended shops

    This session will include insights from two guest speakers who run different types of unattended shops. Their experiences will highlight what works and what doesn’t. We will reveal the names of our guests in the new year, so stay tuned!

    Who is it relevant to?

    This webinar is for anyone exploring unattended and hybrid shop models. Whether you work in operations, innovation, technology, or customer experience, you’ll gain valuable insights.

    • Retail operations managers and store owners will learn how to run unattended shops efficiently.
    • Innovation and technology leaders will explore practical ways to implement these concepts.
    • Customer experience specialists will better understand how automation and surveillance affect shoppers and store workflows.
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    Agenda

     

    1

    Welcome and introduction to the speakers

    2

    How can retail chains identify the right concept for their business?

    3

    What kind of operational insights from store owners and customers do we know of?

    4

    What are the expectations for future business models in this evolving space?

    5

    How do customers perceive surveillance as part of the unattended shop experience?

    6

    Wrap-up and questions

    Retail Dialogues

    Sign up here!

    When you have submitted the form, you will get an e-mail with further information and the link for the webinar. You will also receive a reminder shortly before the event.