FAQ - Mobile POS

A mobile POS system – or MPOS system – is a portable version of your stationary POS, completely independent of in-store networks and wifi. It gives your sales staff the freedom to move around inside and outside your stores and still be able to use all the features of the POS and receive payment for articles wherever they (and your customers) need it.

A mobile POS can scan goods and receive payment just like a standard POS. It works on Android mobile devices. Each Android device has a 52ViKING MPOS app. The app connects securely via 4G/5G/WI-FI to a 52ViKING POS Service in the cloud, which gives access to all POS features in the app. On the Android device, the MPOS app uses an integration to an external payment provider to receive payments and optionally integrates with device specific mobile scanner and printer hardware. It comes with built in scan by camera functionality.

The MPOS has many applications and advantages. A few examples can be found below:

• To give your sales staff the freedom to move around your store and be able to use till features and receive payment for articles wherever they (and your customers) need it
• Personal advice and upselling opportunities when sales take place at the shelves and customers haven’t necessarily already picked the articles that they think they want
• Occasional sales stands outside your store (pop-up stores, sidewalk sales, flash sales, delicatessen, flowers, fireworks, party hats, Christmas trees – anything, really ...)
• Campaign or product demo stands inside your store
• Queue busting on busy days such as Christmas, Black Friday etc.
• Continue sales during outages, emergencies, etc. when your regular stationary tills are unavailable

Pricing depends on whether you are an existing Fiftytwo customer or not, how many active days you want to use the MPOS and if you want to include Emergency functionality. It’s also based on your number of devices. Contact us for more information.

Yes, but also depending on other criteria such as functionality etc.

Yes, the 52ViKING MPOS app uses an integration to an external payment provider (such as Softpay, and soon MobilePay and Vipps support) to receive payments. 52ViKING MPOS automatically opens the preferred payment provider's app on the Android device when the shop assistant is ready to receive payment and closes it again when payment is completed. For this to work, the Android device needs access to one or more payment gateways as specified by the payment provider in question. You can of course also take cash payment.

52ViKING MPOS works on Android 8 or newer. The Android device that you use for MPOS must support NFC (Near-Field Communication, a set of communication protocols that enables communication between two devices over a distance of 4 cm or less) and have an NFC card reader in order to handle card payment. 52ViKING MPOS in principle runs on any Android device that lives up to the version and NFC requirements, but Fiftytwo has successfully tested that 52ViKING MPOS works on the following Android devices: Point Mobile PM45, Point Mobile PM85, unitech EA630, Zebra TC52, Zebra TC57, and ELO M50. The tested devices are all enterprise-scale devices with built-in barcode scanners. Fiftytwo recommends that you use a device with a built-in barcode scanner, but you can also use a device's camera for scanning barcodes. An added benefit of using devices with built-in barcode scanners is that they're often sturdy and rugged devices that are suitable for use in a busy professional environment.

Yes, if they run Android 8 or newer and have an NFC reader and a camera that you can use to scan barcodes, that’s in principle all that’s required. You can, for example, start with your existing devices and then upgrade them to enterprise-scale devices with built-in barcode scanners when you’re convinced that MPOS is right for your organization.

Depending on your set-up and number of units, the price is approximately DKK 7000 per unit. Excluding VAT and software. Contact Fiftytwo for a more detailed calculation.

If you already use 52ViKING POS, it will be the same on your mobile POS. Just like the store controller, the POS that the MPOS device uses resides in the cloud, so what shop assistants see on their MPOS devices is in principle a frontend that facilitates the MPOS.

Yes, it requires integration towards our Master Data API.

That will not be necessary. You will only need an update of your store controller. The POS in the cloud – connected to MPOS – will always have to be the latest master release but you can run different versions for MPOS and POS for the stationary tills.

The 52ViKING MPOS app can provide any POS feature that a regular, stationary Fiftytwo POS can offer. That means that you can embed/integrate your customer clubs and loyalty schemes, your web-shops, click & collect, etc. in your MPOS solution too.

Your MPOS devices connect to POS and a 52ViKING store controller in the cloud via a secure 4G or 5G connection. If your organization is a large chain, you can set up synchronization between the store controller and a 52ViKING enterprise controller for central chain management of article master data. Payment integration between your MPOS devices and payment services also takes place via a secure 4G or 5G connection. Because of its limited reach, wi-fi is not recommended for MPOS, except for ad-hoc use, such as connecting MPOS devices to a receipt printer.

1. Physical theft
   As the MPOS requires login – typically from scanning an ID card or typing login credentials – the device cannot be abused, should theft occur. 
   
   
2. Theft of app
   Deploying the app requires an activation code so even if someone was to obtain the app, it cannot be used with the POS system without being activated via the code. The code is generated in connection with the set-up of the virtual 52ViKING POS. 
   
   
3. Network issues 
   Ensure the device is always connected and is truly mobile by equipping it with a SIM card. When connecting a physical on-premise store with a mobile POS, the store controller must be able to communicate with the Mobile POS Cloud Service.

An emergency POS is – just as the name implies – a POS solution for emergency situations. Situations where a cyber threat or ransomware attack puts your standard POS out of order and prevents you from operating your business for hours or even days. Emergency POS devices run on a separate integration which means that they are isolated from your standard POS and thereby enable you to continue your business, should the worst-case scenario occur.

Yes, MPOS devices connect to POSs and a 52ViKING store controller in the cloud via secure 4G or 5G, so you’re highly likely to be able to continue sales via the MPOS solution even if your regular stationary POSs are down because of a power outage, network error, or similar. On top of this, the MPOS enables an Emergency solution that can operate independently from your existing solution.

• That your MPOS devices are powered up and have sufficient battery capacity.
• That the 4G or 5G connection to the cloud-based 52ViKING store controller is unaffected by the emergency (4G and 5G service providers have advanced backup and redundancy solutions, so your connection will very likely work).
• That your 52ViKING POSs and store controller in the cloud are available (cloud service providers have advanced backup and redundancy solutions, and uptimes of up to 99,99%, so your POSs and store controller will very likely be accessible).
• That the article master data on your store controller in the cloud is uncompromised (in case of, for example, a cyberattack). Fiftytwo can store ‘snapshots’ of your uncompromised master data in the cloud if you want to have the ‘insurance’ of being able to switch to such master data (which may then not be fully up to date, but safe to use) during an emergency. Contact Fiftytwo for more information.