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    In the non-food industry, 52ViKING stands out by offering a broad range of retail organizations the ability to handle thousands of complex transactions every day. The great diversity of the non-food industry calls for not only ultra-fast transaction processing but also a high degree of adaptability. Our POS solutions are designed to cater to non-food retailers’ individual needs, offering specialized departments with customized POS user interfaces, returns and exchange handling, gift card processing, article grouping for campaign and discount setup, and more.

    Key challenges in the non-food segment

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    Great variety means need for flexibility

    The fact that stores in the non-food industry don’t sell food means that they can, in theory, sell anything else. That’s why POS solutions for the non-food industry must offer great flexibility and a comprehensive range of customization options to meet the needs and demands of individual chains and stores. This includes flexible POS systems and customizable retail POS solutions.

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    Seasonal fluctuations:

    Seasons, including festive seasons, affect most retail industries, including the non-food sector. At particular times of the year, seasonal articles, like garden furniture, or seasonal activities, like Christmas gift wrapping, may require much attention. Utilizing seasonal retail technology can help manage these fluctuations effectively.

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    Articles purchased as gifts

    In some types of non-food stores, customers often buy articles as gifts for others. This means that some types of stores in the non-food industry typically handle a higher number of returns and exchanges than in other industries. Because their articles are popular gifts, such stores may also handle many transactions that involve selling and redeeming gift cards, gift card balance checks, etc. Our efficient gift card processing systems are designed to handle these transactions smoothly, ensuring a seamless customer experience.

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    What does it take to be successful in non-food?

    • Deployment and integration flexibility, adaptability, and scalability: Markets and technologies change rapidly, and most retail chains have growth and expansion ambitions. A POS solution typically has a lifespan of at least ten years, so it must offer enough deployment and integration flexibility to enable retailers in the non-food industry to scale and adapt to whatever changes may come. This flexibility supports non-food retail POS solutions.

    • Unified commerce for consistent customer experience: In many non-food chains, the POS solution works with webshop systems, Click&Collect, etc., in unified commerce or omnichannel ecosystems, where prices, campaigns, and discounts must be the same across all channels. Unified commerce solutions ensure a seamless shopping experience for customers.

    • Staff turnover can be high: Onboarding and training of new staff, as well as the related management of access, authentication, and permissions, must be quick and easy.

    • Operational efficiency and proactive problem resolution: If something goes wrong, effects are often immediately felt on non-food stores’ bottom-line figures. Any disruptions must be kept to an absolute minimum, and support must be available during all opening hours to resolve problems quickly. Utilizing advanced reporting tools can help monitor and optimize store performance.

    Fiftytwo meets the needs of non-food

    Non-exhaustive examples of how 52ViKING helps the non-food industry:

    Deployment flexibility

    Non-food stores can vary significantly regarding chain structures, store layouts, and individual needs and requirements. That’s why a highly flexible and scalable POS solution is a must. Thanks to the hybrid deployment focus behind 52ViKING POS solutions, you can mix technologies like SaaS, private cloud, and edge computing to suit your non-food stores’ needs as your organization evolves.

    Physical flexibility

    When there is a need for physical flexibility, using mobile POSs can be a great advantage in many types of non-food stores. For example, a non-food store may arrange a clearance sale outside the store. Will staff want to drag a heavy physical till outside and run cables across the sidewalk? Probably not. Instead, they can use 52ViKING MPOS, which has the same features as a regular till, including integrations with loyalty and eCommerce, to serve customers outside their store without worrying about cables or limited wi-fi coverage. At busy times, such as Christmas shopping, MPOS also offers extraordinary queue-busting abilities.

    Customization flexibility

    52ViKING can be customized to suit the needs of any type of non-food store or chain, for example, with integrations to webshops for unified commerce and endless aisles, gift card services, loyalty programs, digital receipts, and all major ERP systems.

    Flexible support

    The non-food industry is diverse, and not all retail organizations have their own IT support teams. If in doubt, Fiftytwo’s seasoned POS experts are ready to help you keep your uptime high and disruptions to an absolute minimum. Flexible hotline options are available to suit your opening hours, and Fiftytwo Help & Knowledge Center is always available online.

    Retailers benefiting from the Fiftytwo POS solution

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    Illum

    Danish department store

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    Magasin

    Danish chain of department stores

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    Neye

    Danish bags and accessories chain

    Dive deeper

    Hybrid cloud meets the demands of modern retail

     

    Fiftytwo leverages the power of hybrid cloud technology to provide POS solutions that are not only resilient and flexible but also impactful and forward-thinking. 

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    Søren Brammer Riis
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    Mail

    sbr@fiftytwo.com

    Phone

    +45 31 68 35 99